STELLAR SERVICE DISTINGUISHES MATZEL DEVELOPMENT

As a two-time winner of the prestigious Grand Award for Community of the Year from the New Jersey Builders Association, Matzel Development’s Covington Village community has been acclaimed by the building industry for excellence in community planning, construction quality and its overall lifestyle benefits provided to active adult homebuyers. However, there is another aspect of this conveniently located Ocean County neighborhood that has been a deciding factor for many of those who have already purchased here: Exceptional customer services.

According to Marge Karahuta, the Director of Sales & Marketing for Matzel Development, the builder’s focus on customer services is stronger than ever, and for some very valid reasons. “To many of our current homeowners who had shopped several communities before choosing Covington Village, the personal attention they received here did in fact make a big difference in their buying decision,” she said. “How well we treat customers is as important as how well we build homes. We’re in a very competitive market with more lifestyle choices, more homestyles and more builders, intensifying the value of great service. Our sales associates are experienced, knowledgeable, friendly and, most of all, attentive to the needs of each customer on a personal basis.”

The intimate character and community spirit of Covington Village is reflected in the gracious demeanor of the sales associates, who view every homebuyer as an individual with their own special needs. The importance of how these professionals interact with customers cannot be minimized, as Karahuta stated. “The first person our customers come in contact with on their very first visit is the sales associate. That same person will guide the homebuyer through the models, the clubhouse, and the community streets. She will answer every question and stay with the buyer over the phone, on their next visit, during the sale, through the appointment selection process and beyond.”

Covington Village is the first community of its kind in Ocean County. Homebuyers can choose from three distinctively designed condominium homes, including a one bedroom, a one bedroom with den and two-bedroom model. In addition to fitness, game rooms and a large gathering area, the community’s 11,400 sq. ft. clubhouse features the Covington Café restaurant and a catering kitchen for private parties. Covington Village is located just off Route 70, near the Garden State Parkway.

For more information, call 732-730-0021.